top of page

Refund Policy

GAMIFY BUSINESS REFUND POLICY

Last Updated: May 6, 2025

​

​

THE ADVENTURER'S ASSURANCE

At Gamify Business, we're committed to ensuring your satisfaction with our products and services. This Refund Policy outlines the conditions under which refunds are provided for our different offerings.

​

​

PHYSICAL PRODUCTS (HANDBOOKS & WORKBOOKS)

 
Return Eligibility
​

  • Products must be returned within 30 days of delivery

  • Items must be in original, unused condition with all packaging intact

  • Digital components (if any) must not have been accessed or downloaded

     

Refund Process
​

  1. Email info@gamifybusiness.com with your order number and reason for return

  2. Once approved, you'll receive return shipping instructions

  3. After we receive and inspect the returned items, a refund will be processed to your original payment method

  4. Refund processing typically takes 5-7 business days

     

Shipping Costs
​

  • Return shipping costs are the responsibility of the customer

  • Original shipping charges are non-refundable unless the return is due to our error

     

DIGITAL PRODUCTS
​

Due to the nature of digital products, all sales are final once the digital content has been accessed or downloaded. We do not offer refunds for digital products unless required by applicable consumer protection laws.

​

​

WORKSHOPS & COURSES

​

Online Workshops
​

  • Full refund available up to 14 days before the workshop start date

  • 50% refund available 7-13 days before the workshop start date

  • No refunds available less than 7 days before the workshop start date

  • Once physical materials have been shipped, an $80 fee will be retained regardless of when cancellation occurs

     

In-Person Workshops
​

  • Full refund available up to 14 days before the event

  • 50% refund available 7-13 days before the event

  • No refunds available less than 7 days before the event

  • Material fee of $80 is non-refundable once materials have been shipped

     

One-on-One Coaching
​

  • The $500 deposit is non-refundable but may be applied to future services within 6 months

  • Cancellation 14+ days before scheduled session: 75% refund (minus deposit)

  • Cancellation 7-13 days before scheduled session: 50% refund (minus deposit)

  • Cancellation less than 7 days before scheduled session: No refund

     

SPECIAL CIRCUMSTANCES
​

We understand that exceptional circumstances can occur. If you experience an unexpected event that prevents your participation (such as serious illness or emergency), please contact us as soon as possible. We'll work with you to find a solution, which may include rescheduling or credit toward future services.

 

DEFECTIVE PRODUCTS
​

If you receive a defective product, please contact us within 7 days of receipt. We'll arrange for a replacement or refund at our discretion. Proof of the defect may be required (such as photos).

 

HOW TO REQUEST A REFUND
​

To initiate a return or request a refund:

  1. Email info@gamifybusiness.com

  2. Include your order number and reason for refund

  3. Specify the product or service you're seeking a refund for

  4. Provide any relevant details or documentation

We aim to respond to all refund requests within 2 business days.

 

EXCEPTIONS
​

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. We also reserve the right to refuse a refund if we suspect fraud or abuse of our refund policy.

 

QUESTIONS?
​

If you have any questions about our refund policy, please contact us at info@gamifybusiness.com.

This refund policy is part of our Terms & Conditions. By making a purchase from Gamify Business, you acknowledge that you have read this policy, understand it, and agree to be bound by it.

​

​

​

​

bottom of page